Renewals Specialist

Are you a passionate IT renewals guru looking for a fun and fast-paced environment to apply your knowledge and experience? If so, we are looking for you!
We promise that when you join our team, you will never be bored. Every day you will work with our clients, suppliers and sales and services teams to navigate the complex systems and supply chain of the IT channel, ensuring exceptional service for our valued clients.


Daily you will be challenged to see the big picture while ensuring attention is paid to the finer details. You will work across the full spectrum of the business, dealing in both routine daily matters and high level strategic goals. A systematic and organized approach will be vital as you thrive on solving problems with persistence and efficiency, all the while collaborating and communicating with your team members and external partners.

Duties & Responsibilities
  • Management of hardware and software order placement and post-order activities with a focus on hardware and software renewals, taking full ownership of transactions and ensuring a positive client experience
  • Establish excellent working relationships with our distribution and vendor partners to ensure order accuracy, efficiency and profitability
  • Collaborate with the sales and services departments to coordinate and manage orders
  • Take full ownership of software and services renewal opportunities, ensuring all revenue opportunities are captured and coverage gaps are prevented
  • Leverage vendor and partner portals to effectively and efficiently manage procurement responsibilities
  • Question the status quo and innovate – continuous process improvement

Skills & Qualifications
  • 3+ years of purchasing experience, ideally within the IT channel industry
  • Be able to adapt to change quickly in a fast paced environment
  • Experience working with ConnectWise, QuoteWerks, or similar applications is an asset
  • Excellent critical thinking capabilities to troubleshoot and resolve issues
  • Exhibit professionalism in all communications, whether internal or external, in both written and verbal formats
  • Advanced skills in working with general office applications (i.e. Microsoft Excel)
  • Ability to multi-task, prioritize, and manage time effectively
  • Exceptional organizational skills

Why Able One
  • You will receive a competitive salary, full health benefits and a performance-based incentive plan as part of your compensation package
  • You will have the opportunity to leverage flexible and hybrid working arrangements
  • You will enjoy a beautiful, modern office in the heart of Kitchener’s thriving Innovation District. Just a short walk from the Transit Hub, LRT, restaurants and the offices of Google and Communitech
  • We have a full gourmet kitchen stocked with coffee, espresso and snacks; you might even find some beer in the fridge
  • Our culture is promoted with regular team building and social activities – we are a fun and supporting environment

About Able One

We are an established team of experts that assist our clients in designing, implementing, and managing optimized IT environments so they can focus on their core business. We promise that when you join our team, you will never be bored. Our list of clients come from various industries and look to Able One to deliver innovative solutions that help their businesses succeed. We will invest in your success with great compensation, training and development, growth opportunities and a motivating environment in Kitchener’s Innovation District.

Want to quickly see what Able One is all about?

If you are a top performer that loves solving problems and taking initiative, we look forward to hearing from you!

Apply for this Position

Able-One is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.