Client Support

With nearly 20 years of experience, Alex is a seasoned IT professional with a breath of experience in virtualization, networking, system design and security. His certifications include VCP, IBM System X, Microsoft MCITP, and many more.

Roger has 25+ years of client facing industry experience and oversees our Professional and Managed Service teams. His approach is centered on delivering exceptional value through stellar client experience, proactive and responsive service, and progressive insights.

Vikram’s passionate focus on Client Experience is supported by his 7+ years of Client support experience and certifications in Microsoft, Citrix, Virtualization (VMWare), Linux and Networking environments.

As Able One's Service Desk Coordinator, Rosita organizes operations and communications to ensure all service requests are resolved quickly and to our clients' satisfaction. Rosita has 10+ years of account operations management experience.

Matthew is a certified network administrator experienced in delivering exceptional end-user support. His diverse skill set includes Windows, 365, Sharepoint, Network, Printing, Linux, and macOS.

Bikramjeet is an IT expert with 14+ years of experience. He specializes in designing, implementing and building automation in networks, and has extensive expertise in Service Provider Network, Local Area Network and security appliances ASA firewall.

Carlos is a qualified and experienced network engineer with a proven track record of delivering exceptional end user client service. Carlos's specialty is network infrastructure and systems administration.

Duane is an IBM Power systems expert. With Able One for nearly 30 years, Duane specializes in hardware and operating system migrations, backup and disaster recovery, and virtual and logical partitioning.

Passionate about all things technology, Braden is an IT professional focused on providing help desk services and assisting with client projects. Braden holds an Information Technology Professional Diploma.

Gary is a client-focused IT professional with 30+ years of experience. Gary is a specialist in designing, implementing, and optimizing IBM Power Systems infrastructure and IBMi Operating systems.

Ahmad is a solutions driven IT professional. With a proven track record of leading top-performing technical teams to successfully complete global implementations, Ahmad supports the full lifecycle of complex technical projects.